ICBC Direct Billing at Nest Wellness Collective

Nest Wellness Collective can perform direct billing to ICBC for our clients. Below are some details on how seeking treatment works as part of your ICBC claims.

The policy update by ICBC from April 1, 2019, improves access to treatment options for those involved in auto accidents. This policy includes acupuncturists, clinical counsellors, registered massage therapists, chiropractors, kinesiologists, physiotherapists, and more.

Step 1: Call ICBC and file a claim
Contact ICBC to report your claim by phone at 604-520-8222 or use their easy-to-process online claim form.

An important point to note is that regardless of who is at fault in an auto accident, all individuals involved can file a claim with ICBC for treatment benefits.

You should then receive an insurance claim number which allows you to begin receiving treatment from our counsellors once assessed.

Call or email Margaret at 250-240-0975 margaret@nestwellnesscollective.com to discuss the ways she can help you recover from your accident.

Treatment must begin within 12 weeks of the accident date otherwise, you will need to contact an ICBC claims adjuster.

Once ICBC approves your claim, your recovery treatment bills are covered for the first 12 weeks of treatment. If the nature or severity of your auto accident requires your treatment plan to go beyond the initial 12 weeks, our support staff will contact your ICBC claims adjuster to seek approval for continued treatment.